TRACK YOUR ORDER
Track your Mencore order with ease! Visit our tracking page and enter your provided tracking number to monitor your delivery's progress. Keep informed and enjoy a seamless experience. For assistance, Mencore support is here to help. Thank you for your purchase!
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Shipping FAQ
1. Address Changes
- Confirm your address at checkout and in the confirmation email.
- Correct details via the verification email within 24 hours.
- Late changes post-24 hours may not be possible, so verify promptly.
2. Missing Package Marked 'Delivered'
- Recheck the shipping address for accuracy.
- Look around possible alternative delivery spots.
- Inquire with neighbors or colleagues.
- Contact the carrier with your tracking details.
- File a missing mail search if unresolved.
- Contact Mencore for support if needed.
3. Alert or Delivery Failed
- Failed deliveries after two attempts will lead to a return.
- Update your contact details and reach out to us.
- A reshipment can be arranged with additional shipping costs.
Please ensure all details are accurate and contact us immediately for any concerns to facilitate smooth delivery.